I paced back and forth in my kitchen as I shook while holding onto the landline. I dialed my nurse practitioner’s office. “Hello, this is Florida Blue Medical Center, how may I help you today?” the receptionist answered. “This is Amanda. I had an appointment last week, and I am calling to find out why I haven’t heard anything from the counseling center that my nurse practitioner had given a referral too.”
While I waited for a response I started to pace even faster in my kitchen. I was eager to hear back from the counseling center that my nurse practitioner had given the referral to, so I could start to get treatment for my anxiety and depression. However, the weeks flew by and I had heard nothing from the counseling center. Come to find out my phone number was given incorrectly to the center. I had to call the counseling center and explain that I wanted an appointment with a therapist that offered cognitive behavioral therapy. I remember the receptionist asking me if I knew what kind of therapy that I was asking for and how I thought I would benefit from it. I remember saying that cognitive behavioral therapy was a way to change my thinking from a negative outlook in life to a more positive one; and I felt that I would benefit from it because I thought it would lessen my symptoms I was feeling from my anxiety and depression. To better understand what the definition of cognitive behavioral therapy is according to Psychology Today, cognitive behavioral therapy is, “Cognitive-behavioral therapy (CBT) is a form of psychotherapy that treats problems and boosts happiness by modifying dysfunctional emotions, behaviors, and thoughts.”
The receptionist made me an appointment. A week went by and I found myself waiting in the waiting room. Soon a woman called me back to a large office. I sat down, and she asked me what my problems were. Like a gushing water fall I began to spill out how sore and sad I was. The woman stopped me and asked if I wanted medication or therapy for my anxiety and depression. I answered, “No medication; I want therapy.” Come to find out someone had listed me to talk to a psychiatrist and that I was wanting medication instead of therapy. She took me back to the front desk, and checked on the availability of their therapists. There were no appointments available until November. She canceled my insurance process, and gave me back my co-pay. She then handed me a list of therapists in the area.
I felt disappointed that I was not able to get help, and that my friend had to drive all the way to downtown Pensacola and back to my home.
Over the next few days I looked at the list that was provided. I knew there were a few concerns that I had when it came to picking out my new therapist. 1. How far away was the office from my house? Since I use paratransit, I needed the office to be in city limits. I also needed the office to offer appointments during the times that the paratransit ran. 2. Did the therapist take my insurance? The list did not state which provider took my insurance, and I had a fear of getting a bill that I could not pay, so I wanted to be sure that my new therapist took my insurance. 3. Was my therapist female? I had worked with female therapists in the past and some of my depression and anxiety issues, I felt, were connected to my period. Because of this I felt that I would be uncomfortable talking to a male therapist. A few therapists I had to cross off the list right away because the office was too far away from my house. From there I was down to three candidates. The first one I called the office and found out that the therapist was already full and was not taking new patients. That left me with two more to check out. The first one did not work on depression and anxiety which is what I needed. I called the last one on my list. I was very lucky. I found out that the office was somewhat close to my home and offered appointments in times that worked for me, the therapist took my insurance, she offered cognitive behavior therapy for anxiety and depression, and she was female.
I was able to make my appointment fairly quickly, and I was able to see a picture of what my therapist looked like and a little bit more about her background on the office website. This helped lessen the anxiety I had before the first appointment.
I am glad that I did not give up on finding a therapist. 😊
Author’s note: I am not a medical professional. I am just sharing my own personal experiences. If you are concerned about your physical or mental health please seek proper medical care.